If you are experiencing difficulty downloading any of our files please check the following solutions:

1. You may need install MacZip or WinZip software in order to decompress the downloaded files.

2. You may need to install QuickTime for Mac or PC to view the 3D files. otherwise all other the movie files should start using your default player (such as Windows Media Player).

3. If you are cut off during download, then your connection to the Internet may be too unstable to download large files.